Customer Support Executive

Immentia SMC-Private Ltd Verified

Islamabad , Pakistan

Posted Dec 30, 2019 170 views Report Job

PKR. 30,000 - 50,000/Month

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Job Description

  • To handle customers according to sales pitch and techniques in the best possible manner.
  • Provide support to customers as per standard procedure. 
  • Achieve established standards for call/chat/email handling quality, Sales and productivity.
  • To ensure that the highest level of quality customer care is delivered and all problem incidences are reported and highlighted.
  • Should pay special emphasis on target-based selling.

Skills Required

  • Great Communication skills (written and oral). Outgoing and friendly personality.
  • Above average computer literacy
  • Typing skills at least 15 wpm and know how to use shortcut keys.
  • Excellent customer service orientation. Spontaneous in his responses.
  • Goal-oriented and Confident. Proficient and Articulate in the English language (Neutral accent, Good Diction, excellent Grammar and Sentence structures)

Job Details

Industry:
Total Positions:
6 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Age:
18 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
Less than 1 Year - 3 Years (Candidates having experience in call centers will be preferred.)
Apply Before:
Jan 29, 2020
Posting Date:
Dec 30, 2019
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Immentia SMC-Private Ltd

Consultants · 51-100 employees - Islamabad

pImmentia/p

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