We are looking for Retail operations managers, who are responsible for overseeing the day-to-day operations of a retail store or chain of stores. They manage staff, inventory, and budgets, and ensure that customers have a positive shopping experience.

Typical duties of a retail operations manager may include:

Managing staff:

  • Retail operations managers are responsible for hiring, training, and supervising employees.
  • They may also be involved in scheduling staff and ensuring that all employees are following store policies and procedures.

Inventory management:

  • Retail operations managers are responsible for maintaining appropriate levels of inventory and ordering new products when necessary.
  • They also ensure that products are displayed in an attractive and organized manner.

Customer service:

  • Retail operations managers ensure that customers have a positive shopping experience by training staff on how to interact with customers and handling customer complaints and issues.

Sales and marketing:

  • Retail operations managers may be responsible for developing sales and marketing strategies to increase sales and drive traffic to the store.
  • They may also be involved in setting prices and creating promotions.

Budget management:

  • Retail operations managers are responsible for managing the store's budget, including expenses and revenue.
  • They may be involved in creating budgets and financial reports and ensuring that the store is profitable.

Store maintenance:

  • Retail operations managers ensure that the store is clean, safe, and well-maintained.
  • They may be responsible for overseeing repairs and maintenance, as well as ensuring that the store meets health and safety standards.


  1. Bachelor's degree in business administration, retail management or related field
  2. Previous experience in retail management, preferably in a supervisory role
  3. Strong leadership and interpersonal skills
  4. Excellent communication and customer service skills
  5. Knowledge of inventory management and budgeting
  6. Ability to work well under pressure and handle multiple tasks simultaneously
  7. Proficiency in Microsoft Office and retail management software.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Apr 16, 2023
Posting Date:
Mar 15, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

Imperial Footwear (Pvt.) Ltd

Retail · 11-50 employees - Lahore

Unze London was established in 1989 and is wholly owned by the Saleem family. The company first focused on retail, and over time, has developed a substantial wholesale, Online business and a vast product range, supplying numerous retailers throughout the UK and Rest of the world. For many of the shoes, Shalimar Shoes (UK) Limited holds Community Registered Design Rights. Imperial opened its first store in 1989 on Green Street, which is the 3rd most popular commercial Street in the UK. In 1992, due to popular demand a second store was opened in White chapel and in 2004 it was necessary to open a second shop on Green Street in order to meet customer's demand and showcase the vast range of styles produced by the company. Imperial Footwear Pvt Ltd currently has over 1300 stockists in the UK, Europe and Rest of the world. Our stockists range from small specialist boutiques to independent retailers and to chain stores such as Oasis, Top Shop and River Island.The brand presents high-end, chic and sophisticated designs and styles at an affordable price./p

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