Posted Mar 01, 2021
· Responsible to stop token leakages and slippages at stations.
· Responsible to monitor inventory management/handling being done as per provided plan
· Responsible that staff behavior with passengers is gentle and polite.
· Responsible to meet SLA requirements.
· Responsible for ensuring availability of fare media designated stations/Routes and Sale points.
· Direct interaction with Inbox operations team and technical team Communicator between Client and Inbox when sitting in PMA. Alexxo Ticket handling.
· Handling and timely submission of monthly invoice (MMBS & MFR)
· Official Letter drafting Clients monthly penalty reporting (Field Inspector reports, surveillance reports)
· Responsible to check that shifts are being started as per given schedule.
· Work closely with shift team leaders & Operations Executives and identify/resolve on-ground operational issues.
· Timely reporting of operation related issues highlighted by team’s/operations staff.
· Liaison with project Admin team for any related issues on stations.
· Responsible to check that all SOP’s are being implemented and followed.
· Responsible to check that recommended actions taken by A.M/Manager operations are being implemented on ground.
· Liaison with internal technical team on daily basis and resolve the on-ground technical issues.
· Responsible to complete any task assigned by A.M/Manager or higher management.
· Comply with Company’s rules and policies.
· Dealing with several days to day issues related with running operation and technical complaints.
· Any other task that has been assigned by the management.
Job Details
Inbox Business Technology (Pvt.) Ltd.
Since the turn of the century, over half of the names on Fortune 500 are gone. Disruptive technologies like Social, Mobile, Analytics and Cloud are forcing business leaders to challenge their thinking on every level as emerging challengers destroy laggard incumbents who cannot adapt. Due to the emergent nature of the technologies volatility, uncertainty, complexity, and ambiguity (VUCA) is the new normal. This means that firms will have to re-design their thinking, strategy and business models for the digital age. Business models in the digital age need to be agile enough to fluidly adapt to a shifting environment in which strategy and execution aim to hit moving targets. Inbox Business Technologies gives its customers that agility with its digital services portfolio.
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