Service Manager

Inbox Business Technology (Pvt.) Ltd. Unverified

Karachi , Pakistan

Posted Feb 24, 2021 171 views

PKR. 90,000 - 950,000/Month

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Job Description

  • Promote a strong cooperative relationship with clients
  • Responsible for developing, updating and understanding Plan for customer and team so the stakeholders can map out its customers history and help determine their future
  • To effectively solve problems and manage risk to ensure achievement of target
  • To prepare presentations, plans, reports and analysis as when required.
  • Responsible to implement all SOP’s and recommend actions as and when required.
  • Identify & Conducts required inspections, training and develop continuous improvement process for the department.
  • Identify resources and perform recruitment as per project requirement
  • Perform Vendor management as per the project needs
  • Smart Management of Field operations and resource planning
  • Shall work on value adds to keep up the services level and customer satisfaction
  • Perform Continual Service Improvements
  • Cater & Facilitate communication across teams
  • Manage bottlenecks/hurdles being faced either by Client or Internal Team.
  • Comply with company rules and policies
  • Indulge with gross root performing level to achieve quality standards
  • Teamwork and Leadership capabilities

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Degree Title:
Bachelors in Computer Science/Electrical/Electronic from reputed university
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Minimum 2 years experience in IT Service Desk)
Apply Before:
Mar 04, 2021
Posting Date:
Feb 24, 2021
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Inbox Business Technology (Pvt.) Ltd.

Information Technology · 1001-1500 employees - Karachi

Since the turn of the century, over half of the names on Fortune 500 are gone. Disruptive technologies like Social, Mobile, Analytics and Cloud are forcing business leaders to challenge their thinking on every level as emerging challengers destroy laggard incumbents who cannot adapt. Due to the e ...Read More

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