Customer Support Representative

Indus Human Resource Pvt Ltd Verified

Islamabad , Pakistan

Posted Nov 24, 2021 95 views

PKR. 30,000 - 40,000/Month

Apply For This Job

Close

Job Description

We're Hiring! We have multiple job openings for Customer Support Representatives to join our talented team. 

Are you eligible?

We are looking for Customer Support Representatives with strong communication skills.

The candidate must have been able to handle the following Job Responsibilities:
 

1. Managing a large number of calls

2. Provide prompt, accurate, and courteous responses to the users

3. Identify user’s needs and provide resolutions accordingly

4. Obtain and examine all relevant information to assess the validity of requests and complaints and to determine the possible remedy

5. Provide valid, accurate, and complete information using provided tools

6. Forward cases to relevant departments

7. Follow communication procedures

8. Create a lively relation with users

9. Coordinate with supervisors and team to provide sufficient assistance

Qualifications:

1. Ability to communicate in English and Urdu

2. Minimum 2 years of relevant experience

3. Ability to work under pressure

4. Efficient in follow-ups

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
21 - 35 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 24, 2021
Posting Date:
Nov 24, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
10-19%
Flexible work time:
No
Remote work option:
No
Transport allowance:
No
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Rarely
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Indus Human Resource Pvt Ltd

Information Technology · 201-300 employees - Islamabad

pIndus Human Resource Pvt Ltd/p

Similar Job Titles

Customer Support Representative

Activekey Solutions Pvt, Lahore, Pakistan
Posted Jan 28, 2022

Customer Support Representative

Cyber System (Pvt) Ltd, Lahore, Pakistan
Posted Jan 26, 2022

Customer Support Representative

HR WAYS (PRIVATE) LIMITED, Karachi, Pakistan
Posted Jan 21, 2022
View All