Head of Retail Operations - Fashion/Garments

Coral Verified

Lahore , Pakistan

Posted Feb 25, 2021 191 views

PKR. 150,000 - 300,000/Month

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Job Description

We are looking for an extremely qualified candidate to head our retail operations. The candidate must have experience in the fashion and garments industry. This is a HOD level position, only experienced candidates should apply.


Manage Employees

The retail director will recruit, interview, and train employees to work in retail stores. They’re also responsible for managing and terminating employees when necessary. This duty includes providing regular employee evaluations, promotions, and wage increases for those who excel at their jobs.

Analyze Sales Reports and Strategies

The retail director will analyze daily sales reports to note which items are selling well and which are not, in addition to discerning profit margins for each item. They also design marketing and sales strategies and present them to upper management. This includes designing and setting up in-store sales displays.

Monitor Staff Operations

The retail director needs to manage employee payroll and coordinate staff work schedules to ensure all shifts are covered. They also monitor employee occupational health, turnover, and job satisfaction. When problems are noted, retail directors speak with employees to find out how to help them become more satisfied with their jobs.

Manage Inventory

The retail director will be responsible for maintaining inventory areas and ordering new items as needed. This includes creating regular inventory reports and writing purchase plans for upcoming seasons to make suggestions about items that should be stocked in stores.

Open and Close Stores

The retail director will be responsible for store openings and closings, either by following opening and closing procedures themselves or assigning a team member to manage these tasks.

Communicate with Sales Department

The retail director will have to regularly communicate with regional sales managers and district sales managers regarding sales reports, marketing campaigns, and day-to-day store operations.

Skills Required:

Management – retail director will have to hire and fire staff members, train employees, and oversee all employee operations, which means management skills are an essential part of this job

Customer service – retail directors are in a customer-oriented industry, so we are looking for professionals with strong customer service skills to fill this role

Communication skills – because retail directors create reports and make presentations, you will need to have excellent written and verbal communication skills

Salesmanship – sales drive all retail businesses, and retail directors analyze sales reports regularly, so you will need strong sales skills to complete this task

Time management – retail directors use time management skills to design employee work schedules and manage multiple tasks at once

Presentation skills – retail directors use presentation skills to create and set up sales displays and marketing plans, and to create reports for company executives


MBA from a reputable institution.

At least 5 years of experience in heading up the retail department.


A market competitive salary will be offered to qualified candidates.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Department Head
Minimum Experience:
5 Years
Apply Before:
Mar 26, 2021
Posting Date:
Feb 25, 2021
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