Customer Support Representative

Info Call Solutions Unverified

Karachi , Pakistan

Posted Jun 13, 2019 477 views

PKR. 30,000 - 40,000/Month

Apply For This Job

Close

Job Description

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Work with customer service manager to ensure proper customer service is being delivered
  • Resolve customer complaints via phone, email, mail or other mediums

Requirements:

  • Fluent English communication skills
  • Proven customer support experience in any international contact center or campaign
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively

Job Details

Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Department:
Customer Care
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Jul 13, 2019
Posting Date:
Jun 13, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Info Call Solutions

Information Technology · 11-50 employees - Karachi

Software House, Information Technology. We are one of the largest software providers in the UK.

Similar Job Titles

Customer Support Representative

GE Solucions, Karachi, Pakistan
Posted Oct 14, 2019

Customer Support Representative

ISHINE TECHNOLOGIES, Lahore, Pakistan
Posted Oct 10, 2019

Customer Support Representative

Programmers Force, Lahore, Pakistan
Posted Oct 10, 2019

Customer Support Representative - Social Media

HRSI, Karachi, Pakistan
Posted Oct 09, 2019
View All