Trademor, one of the official Channel Partners of Alibaba in Pakistan, is looking for a competitive and passionate Services Executive to be a part of the team for the servicing of their overseas clientele.

Responsibilities include maintaining customer satisfaction while improving the quality of service.

Responsibilities:

  • Work as Alibaba’s certified services representative in the Global market for Alibaba.com.
  • Providing excellent quality services to our international clients.
  • Conduct international market research to identify selling possibilities and evaluate customer needs.
  • Handle complaints or objections.
  • Working as a team member to be the PoC with our international partners.
  • Provide regular trainings to our on-boarded clients on how to use the platform.
  • Proven experience in E-Commerce Customer services.
  • Hands on experience with E-Commerce Platforms, CRMs, A&V etc
  • Proficiency in English language.
  • Thorough understanding of customer handling and negotiating techniques.
  • Self-motivated with a results-driven approach.
  • Aptitude in delivering attractive presentations and pitches.
  • Team player and collaborative.
  • Graduates of IBA, IoBM and Szabist are encouraged to apply.

Job Details

Total Positions:
5 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
May 01, 2021
Posting Date:
Mar 30, 2021

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