Knowledge Management Officer

Background/IRC Summary:

• The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives.
• Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war and disaster.
• At work today in over 40 countries and 22 U.S. cities, we restore dignity and hope to millions who are uprooted and struggling to endure.
• The IRC leads the way from harm to home.
• IRC has been working in Pakistan for approximately 40 years, managing and delivering large, complex programs to meet the needs in health, education, safeguarding, environmental health and livelihoods for displaced, poor and disaster affected communities.
• IRC works in partnership with local government and non-governmental organizations and is currently working across the country.
• Job Overview/Summary: IRC Pakistan will be implementing five years “leveraging Inclusive WASH for Empowerment in Pakistan (LIFE-Pakistan) project i.e.
• Water For Women Fund supported by Department of Foreign Affairs and Trade, Australian government.
• With an overall goal of gender equitable and socially inclusive WASH services for improved health conditions of marginalized groups, this project aims to directly improve the lives of 168,000 beneficiaries in 75 villages in three districts of KP, Pakistan.

The project will reach its goal through three pillars:

• Inclusive community level WASH
• Improved WASH governance
•  Strengthened decision making around WASH
• The project will focus on schools and health centers that serve communities, as well as community and household WASH.
• A process of participatory training and discussion will be utilized to strengthen women’s role in the community and will be supported with life skills training and gender protection programming.
• Knowledge management and learning through ongoing monitoring, periodic evaluations and research will keep the project on track, provide evidence for advocacy for improving legislative environment, and draw learning for future programming.

Major Responsibilities:

Information Management:

• Support KML Manager in designing, developing, managing, and maintaining EH information management system.
• To work in coordination with all managers and staff to collect data and prepare updates/reports.
• Work closely with MEAL and field team to generate qualitative updates and reports for internal and external use on monthly and/or periodic basis as per project requirements
• To store, coordinate and supply secure data/record and statistics in accordance with the policy for smooth implementation of project.

Sep 2021

• To assist the line Manager in the delivery of promotional and publicity material and information for the partners.
• Able to identify and Assemble change process in the field and document as Human/most significant change stories.

Learning & Research:

• To document evidence, as well as develop and identify new and innovative ways to improve policy and practice.
• Support the Implementation of results of improved WASH policies and practice through learning and reflective practice, flexible programming and sharing of knowledge
• Support staff skills enhancement to systematically apply interventions in the “Basic Package” under LIFE-Pakistan.
•  Measurement of progress over time against various key WASH performance indicators for trend tracking and providing information relevant to current policies and plans.
•  To help adoption of “WASH community graduation” approach by implementing/sector partners and its standardized application.
• Ensuring effective information flows within the project team.
• Supporting Knowledge & Learning Manager in undertaking research using appropriate tools with the aim of providing information and analysis on policy issues and its development.

Documentation, Communication and Reporting

•  Ensure the preparation of monthly, bi-monthly, and six-monthly project reports as per IRC and Donor requirements.
•  Ensure the monthly and quarterly PIM & PLM meetings are conducted and documented internally and with Country Office.
• Ensure that proper support is provided to IRC and its partners in reviewing communication products, and success stories.
• Management of quantitative data and developing information products for decision making.

Job Requirements:

Education:

• Master’s Degree i n Journalism, Mass Communication, or any other relevant field from a recognized University

Work Experience:

•  Minimum of 03 years progressive relevant work experience in Knowledge management, and over all 5 years in the humanitarian sector on reporting, data management and communication products preferably with INGOs
• Proven expertise in information management and research element that have met targets on time and within budget
•  Demonstrated experience in leading Inclusive WASH professional development programs
• Experience in training, capacity building and team building of staff
• Demonstrated Skills and Competencies:
• Excellent interpersonal and communication skills,
•  Demonstrated understanding of WASH project design, management, and implementation

Sep 2021

• Ability to write reports and papers for publication
• Strong coordination, communication, and capacity building skills.
• Work effectively with community members, demonstrating integrity and respect
•  Proven track record to live and perform in a stressful environment.
• Knowledge of MS Office package (word, excel, power point)
• Ability to work under pressure and meet the target with allocated time frame.
•  Ability to develop and implement critical initiatives, sound understanding of organizational change practices
• trong, creative problem-solving skills

Key Working Relationships:

• Position Reports to: KML Manager (WASH)
• Position Coordinates With: Project Staff, field team(s), partners, IPs and operations as and when needed
• Working Environment: Works well in coordination and facilitates teamwork, flexible and able to handle pressure well (for self and his/her teams).
• The IRC Core Values and Commitments.
• The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct.
• These are Integrity, Service, and Accountability.
• Accordance to these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.
• We are committed to ensuring that IRC staff is suitable to work with children and have the knowledge s/he needs to uphold and abide by the IRC’s Child Safeguarding Policy.
• Level of interaction with children:
• Frequent direct contact with children
•  IRC ensures that its staff must actively practice the roles and responsibilities related to client responsiveness, accountability to people in affected communities and must have proficiencies to solicits and listens to feedback and other’s perspectives, responds to feedback with maturity and sensitivity and takes appropriate decisions and makes changes to behavior or actions in response to feedback.
• IRC recognizes that gender equality is fundamental to the achievement of our organizational mission.
• As such, IRC is committed to the promotion of gender equality in all aspects of our operations and programs.
• Our organizational policies, procedures and actions demonstrate this commitment.
• We are an equal opportunity employer and value diversity at our organization.
• We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
• Please contact us to request accommodation.
• Women candidates and differently abled persons are highly encouraged to apply.