Posted Jul 09, 2020 1 views
We are looking for a skilled Key Account Manager to oversee the relationship’s of the company with its current and perspective clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements in IT services or products.
The ideal candidate will be be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s IT solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
RESPONSIBILITIES:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing IT Products and services that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Skills
Job Details
Intersoft BPO
Intersoft BPO Solutions is one of the leading BPO and IT Solutions providers. We offer a 24/7 global helpdesk and three fully integrated state-of-the-art logistically disparate facilities with experienced professionals aiding customers in driving sustainable business growth.Intersoft BPO Solutions adheres to strict standards in service quality and dependability. We understand the diverse technological needs and demands of an evolving global enterprise. Our services portfolio includes comprehensive Outsourcing, Infrastructure & Software Solutions.Driven by our belief in constant innovation and progressive growth, we partner with our clients to provide them with a distinct competitive advantage.
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