• To be an effective communicator and ensure all complaints are acknowledged in a timely manner and customers are kept information throughout the complaint process.
  • To manage the resolution of customer complaints, within given timelines.
  • Escalate all unresolved issues/complaints to the HOD.
  • Generate all external service calls.
  • Daily follow-up of all open complaints with complaints department or any other concerned department. 
  • Follow-up of all call center complaints. 

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
SALES
Job Location:
Gender:
Female
Age:
22 - 30 Years
Minimum Education:
Bachelors
Degree Title:
B.Com/ BBA / BS
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (1-2 years of experience in customer dealing (in person / online), compliant resolutions etc.)
Apply Before:
Apr 16, 2023
Posting Date:
Mar 15, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%

Interwood Mobel (Pvt) Ltd

Manufacturing · 1501-2000 employees - Karachi

Ever since its inception in 1974, Interwood Mobel (Pvt) Ltd. has directed its efforts in developing better interiors for home and corporate establishment. It is our constant endeavor to raise standards in design, quality, durability and innovation the only aspect we ever lower, is the price. Our designers think differently, they understand the varied moods, colors and temperaments. Mission Statement: Interwood Mobel (Pvt) Ltd. strives to become a world-class manufacturer of furniture, kitchens, doors etc. We are committed to a constant improvement in the designs, systems and quality of our products. Our goal is to give the customer best value for money. Our earnest endeavor is to upgrade the skill, the knowledge and the standards of living of all employees to international standards.

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