Customer Services Officer

Interwood Mobel (Pvt) Ltd Unverified

Multiple Cities, Pakistan

Posted Feb 01, 2021 219 views

PKR. 30,000 - 35,000/Month

Apply For This Job


Job Description

URGENT HIRING at Inter wood Mobel Pvt Ltd.

  •  Responsible for handling complaints and queries of walk-in clients.
  •  Ensure all complaints are acknowledged in a timely manner and customers are kept informed throughout the complaint process.
  •  Verifies daily FFRs by obtaining feedback from customers and resolve after sales complaints if any.
  •  Carry out complaint analysis of call center/walk in clients.
  •  Coordinate with factory and client on email /telephone and physically with walk in clients only on additional orders.
  •  Responsible for informing client about installation (work and time) only on additional orders.
  •  Prepare daily customer complaint reports.
  •  Conducts weekly meeting with QA for compliant rectification.
  •  Actively take follow up on complaints and coordinate with clients regarding their queries.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 02, 2021
Posting Date:
Feb 01, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Interwood Mobel (Pvt) Ltd

Manufacturing · 1501-2000 employees - Islamabad, Rawalpindi

Ever since its inception in 1974, Interwood Mobel (Pvt) Ltd. has directed its efforts in developing better interiors for home and corporate establishment. It is our constant endeavor to raise standards in design, quality, durability and innovation the only aspect we ever lower, is the price. Our des ...Read More

Similar Job Titles

Sr. Officer, Customer Services

Interwood Mobel (Pvt) Ltd, Karachi, Pakistan
Posted Mar 03, 2021

International Customer Services Executive

Esire, Karachi, Pakistan
Posted Mar 01, 2021

Customer Services Representative

Karma Software Solutions, Lahore, Pakistan
Posted Mar 03, 2021

Customer Services Representative

Grey Media Group, Lahore, Pakistan
Posted Mar 05, 2021
View All