Customer Services Officer

Interwood Mobel (Pvt) Ltd Unverified

Multiple Cities, Pakistan

Posted Feb 01, 2021 235 views

PKR. 30,000 - 35,000/Month

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Job Description

URGENT HIRING at Inter wood Mobel Pvt Ltd.

  •  Responsible for handling complaints and queries of walk-in clients.
  •  Ensure all complaints are acknowledged in a timely manner and customers are kept informed throughout the complaint process.
  •  Verifies daily FFRs by obtaining feedback from customers and resolve after sales complaints if any.
  •  Carry out complaint analysis of call center/walk in clients.
  •  Coordinate with factory and client on email /telephone and physically with walk in clients only on additional orders.
  •  Responsible for informing client about installation (work and time) only on additional orders.
  •  Prepare daily customer complaint reports.
  •  Conducts weekly meeting with QA for compliant rectification.
  •  Actively take follow up on complaints and coordinate with clients regarding their queries.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 02, 2021
Posting Date:
Feb 01, 2021
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Interwood Mobel (Pvt) Ltd

Manufacturing · 1501-2000 employees - Islamabad, Rawalpindi

Ever since its inception in 1974, Interwood Mobel (Pvt) Ltd. has directed its efforts in developing better interiors for home and corporate establishment. It is our constant endeavor to raise standards in design, quality, durability and innovation the only aspect we ever lower, is the price. Our des ...Read More

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