Technical Content Writer

IPPBX Verified

Lahore , Pakistan

Posted Jun 14, 2021 219 views

PKR. 50,000 - 60,000/Month

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Job Description

Because of our commitment to client satisfaction, IPPBX has grown into an industry leader.

  • The driving force behind this success is our unwavering belief in clear and effective communication.
  • We’re searching for an experienced technical writer to join our team and help take our client focused services to new heights.
  • As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering.
  • Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of this Role

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement

Daily and Monthly Responsibilities

  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Skills and Qualifications

  • Bachelor’s degree in relevant technical field
  • 3-5 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Preferred Qualifications

  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
  • Firm understanding of the systems development life cycle (SDLC).
  • Previous software development experience Certification through the Society for Technical Communicators.
  • Experience using XML tools to create documentation.

Job Details

Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Jul 15, 2021
Posting Date:
Jun 14, 2021
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IPPBX

Information Technology · 11-50 employees - Lahore

IPPBX.

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