IQ Option is a developer of an international trading platform. In the last 5 years, we reached one of the top positions in the field and managed to achieve significant influence on the industry as a whole. Now, the product is localized in 14 languages and is available in 178 countries of the world.
Our company is growing at a tremendous rate - over the past year and a half we have grown almost 3 times, and now just the office in St. Petersburg has about 450 specialists.
The customer service department is the face of the company. The friendliest, most creative people employees help our clients to dive into the exciting world of trading.
The main tasks that the employee will face :
Answer incoming messages and calls from our existing clients. We are approached with general questions, technical issues, financial matters, issues on trading tools and events;
Answer clients in live chats;
Keep up-to-date with all the new products IQ Option offers to its clients;
Be flexible, creative, and positive while helping clients online.
We are looking for candidates who:
Have great communication skills;
Are computer literate;
Have patience and can find an approach to all types of clients;
Are fluent in English + Hindi, Urdu, German, Indonesian, Spanish, Portuguese, Italian, French (at least B2.2, Upper Intermediate);
Has a high typing speed (> 200 characters per minute).
If you know a language that is not listed, mention it in the cover letter.
We offer all our new employees:
Employment, according to the Labor Code of the Russian Federation (only official salary);
Private Health Insurance Scheme after 6 months;
Place of work in ten minutes walk from Novocherkasskaya Subway Station, in a modern comfortable business center;
Work in shifts, 2/2 from 10:00 to 22:00, 24 hours off, from 22:00 to 10:00 + 2 days off;
Compensation of meals;
Corporate gym with a personal trainer;
Fun recreational activities;
Additional conditions for non-residents and foreign candidates: corporate accommodation, help with finding housing;
Compensation of the relocation to St. Petersburg;
Assistance in registration of documents (for foreign citizens).
If you wish to work in a cool team of young professionals, you want to grow and improve then we are waiting for your resume!