Responsible for addition/subtraction of customers online and on CRM.
• Enter and update client records electronically on daily basis in CRM
• Check the records thoroughly so as to prevent duplication of data while entering data for clients.
• Adhere to all necessary data entry protocols while computerizing service including install dates, account numbers and other sensitive stuff.
• Identify data collection errors and report those to the relevant staff member as well as the floor manager
• Maintain & Keep backup of client files.
• Generate periodic reports as per requirements i.e. cancelations, sales, etc.
• Any other task given by the floor manager
There might be some underqualified office task that can be assigned is case of help or curtesy.
The applicant must have a good command on EXCEL online and offline. Must have a knowledge of in-house user friendly CRM.
Must have good communication skills
Must have a good knowledge of computer and internet.
pIRG Digital is one the leading digital services provider in North America. We are your one stop shop for all digital services for home and business. We offer competitive prices and guarantee the best customer experience. We value all of our customer and take great pride in servicing all of North America. We sell Cable, Satellite, Internet, Phone, Security, Automation & Energy services across the United States & Canada. We are partners with the leading Telco , Digital , Security, & Utility services providers in the region and have more than 5 Million customers. We value quality over quantity and hire the best resource for each project. We offer a competitive salary and guarantee a stable , secure and long term employment with tremendous growth opportunity. Feel Free to apply and get to know more about us./p