Posted Sep 29, 2022 683 views
Primary Duties and Responsibilities:
- Serves as a team member in the installation, upgrade, enhancement, correction, troubleshooting, resolution and/or maintenance of system software/hardware
- Coordinates with users, vendors and IT staff in order to provide appropriate action, support and problem resolution
- Installs new jobs, systems or packages and schedules and coordinates testing and/or change management
- Install and configure computer hardware, software, systems, networks and printers
- Excellent Organization skills
- Repairing equipment and replacing parts
- Maintaining records of software license
- Creating emails, password resets and forwarding in Google Workspace
- Perform software configuration on stand-alone computers and laptops
- Provide support in diagnosing hardware and software issues and troubleshooting activities
- Manage hardware and software inventory management
- Take user support requests and take measures to fulfill requests
- Provide exceptional service while responding to phone, email and online requests for technical support
- Utilize remote monitoring and management software to resolve user requests
- Handle IT related documentation and make sure that all IT supplies are available
- Assist in setting up telecommunication closets
- Install various security systems, both analog and digital IP
- Install various speakers, receivers and volume controllers
- Assist with setup and configuration of new hires and account termination
- Ability to multitask and support multiple properties
- Ability to quickly adopt to a changing environment
- Communicate technical issues and solutions to the engineering, sales and other team members
Must Haves:
- Must be able to travel as needed
- Must be on call
- Must have reliable transportation
- Must be able programming routers, switches, modems, access points and other equipment
- Must be able to participate in after hours upgrades and troubleshooting
- Must be able to lift up to 50 pounds
Skills
Job Details
Iron Curtain Security Services
The iron curtain group started in 2010 with it’s roots dating back to 2008 when it’s founder and CEO Brig (R) Azmat Malik conceived the idea of a security services company that integrates all pillars of security and offers a one window solution to any client. Today the Iron Curtain group comprises of Iron Curtain Security Services, a fully licensed security manpower company that deals with thousands of guards all over Pakistan, with a range of multinational and corporate clients. It offers highly trained guards from SSG commandos to normal weapon trained manpower. Iron Curtain Security also offers delegatory services to foreigners and local companies alike and even has its roots in event related security. Iron Curtain Security also deals in all kinds of security equipment. The company has a vast history of procuring, designing and implementing security equipment. Ranging from CCTV systems, detection devices and all types of fencing solutions. The company has delivered and installed all types of equipment to some major names in the Pakistani industry, including CPEC projects. It is also the only security company in Pakistan to be approved for the Safe City Pakistan Project. The Iron Curtain Recruitment Agency, is the second part of the group. It is a licensed overseas recruitment company that specializes in human resource recruitment and training. Not only does it send skilled labor abroad but adds to a service to the Pakistani public that is drenched in poverty and unemployment, offering them different opportunities. At the same time carrying the Iron Curtain Group name across borders. Last but not least is Iron Curtain Integrated Solutions. This particular company deals in different variations of the market. ICIS provides consultation reports, corporate management for multinationals like the British Council and even delegatory tour management for overseas organizations like APPNA (Association of Physicians of Pakistani Decent in North America) in Pakistan. This particular section of Group tours is branching out to the Iron Curtain Group's new company Grand Tours (Pvt.) Ltd.
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