Posted May 19, 2026 134 views
The role of an eBay Executive at iShine Webhouse is crucial for managing and optimizing the companys online store presence on the eBay platform. This position requires an individual to handle day-to-day operations related to product listings, inventory management, and customer service, ensuring smooth online transactions and high customer satisfaction. The executive will work with a team of five, overseeing various aspects of the eBay seller account to drive sales performance and maintain compliance with eBay's seller standards. The individual must be proactive, detail-oriented, and capable of performing multiple tasks with minimal supervision to contribute effectively to the ecommerce strategy of the company.
The ideal candidate possesses experience with eBay seller accounts and online marketplace management, strong communication skills, and the ability to analyze market trends and competitor strategies. Responsibilities include optimizing product listings, managing stock accuracy, and handling customer interactions professionally. Beyond operational duties, the role demands monitoring account metrics and preparing performance reports to support data-driven decision making. This role is a blend of technical ecommerce skills and customer relationship management, aimed at enhancing the companys eBay sales channel.
Responsibilities
- Create, update, and manage detailed product listings on the eBay platform to attract and engage potential buyers.
- Optimize product titles, descriptions, images, and pricing strategies to improve visibility and boost sales performance.
- Monitor inventory levels closely and update stock availability to prevent overselling or stockouts.
- Process incoming customer orders accurately and coordinate efficient dispatch to ensure timely delivery.
- Respond promptly and professionally to customer inquiries, messages, and resolve return requests to maintain high customer satisfaction.
- Analyze account performance metrics regularly to sustain and improve eBay seller standards and compliance.
- Conduct thorough market research and competitor analysis to identify trends and opportunities for product positioning and promotion.
- Collaborate with the team of five members to streamline operations, share insights, and implement improvements.
- Prepare comprehensive sales and performance reports to inform management decisions and optimize business strategies.
- Utilize Microsoft Excel and basic computer operations to maintain records, manage data, and support ecommerce activities.
- Maintain a high level of attention to detail in all tasks to identify and resolve issues proactively.
- Manage multiple priorities independently, ensuring efficient workflow and meeting deadlines consistently.
Skills
iShine Webhouse
iShine Webhouse is a multi-service company providing professional Call Center Solutions, Online Marketplace (eBay, Amazon, Ecommerce), and CCTV Security Services. We are committed to delivering reliable, efficient, and high-quality services to clients across various industries. With a team of trained support agents, E-commerce specialists, technical security experts, we help businesses streamline operations, enhance customer experience, and improve digital security. Our goal is to deliver performance-driven services that build long-term trust and measurable growth.
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