Apply For This Job


Job Description

We are looking for Call Center Representatives those will be the liaison between our company and its current and potential Patients. The successful candidates will be able to accept ownership for effectively solving Patient inquiries, Appointments and issues, keeping Patient’s satisfaction at the core of behavior.


  • Strong phone and verbal communication skills along with active listening.
  • Familiarity with CRM systems and practices.
  • Patient focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Manage large amounts of inbound calls in a timely manner.
  • Follow communication “scripts” when handling different issues.
  • Identify Patient’s needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Document all call information according to standard operating procedures.

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
1 Year - 3 Years (Medical Industry Experience is preferred)
Apply Before:
May 20, 2018
Posting Date:
Apr 19, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Islamabad Diagnostic Centre Pvt Ltd

Healthcare / Hospital / Medical · 601-1000 employees - Islamabad

Islamabad Diagnostic Centre (PVT) Ltd. is the only diagnostics centre in Islamabad providing the entire spectrum of advanced diagnostics services in radiology and pathology under one roof on a 24/7 basis, 365 days a year. Since inception, IDC has built a successful track record and is known for its ...Read More

Similar Job Titles

Call Center Representative

Confidential , Lahore, Pakistan
Posted Jan 15, 2021

Call Center Representative

Trans Global Services, Lahore, Pakistan
Posted Dec 24, 2020

Call Center Representative

Trans Global Services, Lahore, Pakistan
Posted Dec 17, 2020

Call Center Representative

Tech Takbeer, Karachi, Pakistan
Posted Jan 16, 2021
View All