We are looking for a pleasant Front Desk Officer to undertake all duties at the desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

Main Job Tasks and Responsibilities

  •  Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  •  Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Greet patients
  • Register patients according to established protocols
  • Ensure patient information is accurate including billing information
  • Maintain and manage patient records
  • Move patients through appointments as scheduled
  • Answer incoming calls and deal with inquiries
  • Schedule patient appointment

Applicant with same industry Experience are encouraged to apply.

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 28, 2018
Posting Date:
Jan 29, 2018

Islamabad Diagnostic Centre Pvt Ltd

Healthcare / Hospital / Medical · 601-1000 employees - Islamabad

Islamabad Diagnostic Centre (PVT) Ltd. is the only diagnostics centre in Islamabad providing the entire spectrum of advanced diagnostics services in radiology and pathology under one roof on a 24/7 basis, 365 days a year. Since inception, IDC has built a successful track record and is known for its latest imaging technologies, broad range of laboratory tests and quick turn-around times, with over 450 staff members and one of Pakistan’s largest pool of qualified pathologists and radiologists on its team. IDC is spread over more than 22 branches across four cities of Pakistan. The head office is located at F 8 Markaz and has a covered area of more than 30,000 square feet. All of IDC’s facilities are centrally air conditioned with 24-hour power backup generator sets. IDC offers an unparalleled standard of cleanliness, security and lighting. IDC has received the Best Enterprise Award from the European Business Assembly in 2015 in Oxford, UK. IDC is… • Certified with URS (ISO 9001 ~ 2008),and PNAC ISO 15189:2012, • Accredited with EQAS (UK) and CAP (USA) for external quality, • Licensed with PNRA and PNAC, Ministry of Science and Technology, Govt of Pakistan • Academically constituent part of ISRA University. • Associated with TDL (UK) and Synlab (Germany) for outsourced tests • Partneredwith The Abraaj Group IDC has a partnership with Abraaj Group. About The Abraaj Group The Abraaj Group (“Abraaj” or “the Group”) is a leading private equity investor, purpose-built for operating in the growth markets of Africa, Asia, Latin America, the Middle East, and Turkey. Employing over 350 people, Abraaj has 21 offices spread across five regions with hubs in Dubai, Istanbul, Mexico City, Nairobi and Singapore. The Group currently manages US$ 10 billion across regional, sector and country-specific Funds. The Funds managed by the Group have made over 180 investments across 10 sectors including consumer, energy, financials, healthcare and utilities. The Group is committed to the highe

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