People & Culture (HR) Coordinator

Base Location: Peshawar

Number of Positions: 01

Gender: Either

Reports to: Area Program Manager

Job Purpose: Under the overall umbrella of People & Culture, the incumbent shall support in development & implementation of policies, processes and provide practical solutions to complex cases relevant to recruitment & selection, compensation & benefits, systems & records, active liaising AO/FO based P & C teams for smooth operations as well day to day people related operations of the organisation.

Key Accountabilities:

The job holder is accountable for fulfilling his / her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and team members.

Technical

• To ensure implementation of existing P & C policies and provision of advices to the organisation’s staff.
• Assist in reviewing P & C policies & practices and propose to Sr. Manager P & C for high quality & cost effective people services to the organization.
• Assist Sr. Manager P & C in the development and implementation of P & C strategy.
• Developing recruitment tracking sheet and to ensure best talent is attracted though adequate selection process & tools.
• Coordinate staffing process and functions to identify optimal recruiting strategies; ensuring proper selection.
• Assist in development of Job Requests, Job Description and ensure timely Job Advertisements. To ensure all staff must have job description in place.
• Ensure Test and Interviews for vacant positions and ensure its arrangement through a fair and transparent process.
• Ensure due diligence of selected candidates prior to issuance of offer letters as per applicable standards of reference check, IAMS verification & screening etc.
• Maintain confidentiality of HR practices, processes, information and its documentation. 
• Ensure HR practices are in compliance with the organisation’s Equal Opportunities policy, Code of Conduct and other legislations.
• Preparing / Processing offer letters and employment contracts by exercising proper due diligence.
• Ensure accurate processing of monthly payroll and administration of staff benefits (medical, overtime, EOBI, advances, leave etc).
• Facilitate staff on appraisal process and provide orientation of the process.
• Conduct regular follow ups on issues arising from performance management.
• Analyse training need in conjunction with line managers and recommend effective training approaches.
• Processing training requests and facilitate in leveraging learning after training.
• Advising staff regarding training programs.
• To address staff grievances and provide adequate resolution. Brief and orient staff on handling grievances.
• Support and facilitate management in terms of provision of information/analysis for corrective actions, where required.
• To carry out regular field visits of each area.
• Develop P & C reports (monthly, quarterly, people Analysis etc) as & when required.
• To ensure that staff welfare interventions contribute towards organization’s wining culture.
• Ensuring that staff welfare interventions are cascading till filed level employees.
• To develop guidelines on staff health and safety and provide support to employees.
• To support on conducting organization’s and employee’s surveys and assessments.
• Assist in preparation of annual budget for teambuilding, trainings & development function.
• Provide forecasts on budget and explore cost saving approaches/measures.
• Oversee the management of records in accordance with standards & local legislation.

Operational

• Preparation of weekly / monthly work plans against PMT (performance measured time frame) by ensuring timely completion of assigned tasks in stipulated time period.
• Maintenance of hard record that includes field visits reports, meeting minutes, staff data, assessment record, distribution record & other documentation.
• Ensure proper filling of forms & formats as per desired standard
• Extend support to other functions in staff related information.
• Ensure availability of up to date info in HRIS on regular basis.
• Close coordination with line manager for effective implementation of departmental activities.

Organizational

• Ensure compliance with the organisation’s policies & procedures in true spirit for effective delivery of services to communities.
• In depth understanding of the organisation’s values and their demonstration in the field while working with communities.
• Abide by the the organisation’s zero tolerance policy towards bribery & corruption through sensitization / empowerment of communities on coping mechanism so that they can raise voice as & when feel inappropriate.
• Thorough knowledge of the organisation’s strategic priorities to ensure effective implementation with future sustainability.
• Assist in identification & documentation of organizational successes for show casing the organisation’s work
• Facilitate communities in adaptation of environment friendly & cost effective approaches to meet their current as well as future needs with specific attention to climate change.
• Focused efforts to be made for mainstreaming of marginalized groups i.e. Persons with disability and old age, minorities, Women & children etc. in consultation & implementation of project activities at ground.
• Strengthen mechanism to Influence the decision makers through communities to pay attention towards, giving voice to the suffering and the excluded, highlighting the protection needs of people.

Person Specification: It is essential that the post holder shows a good understanding and sympathy with the organizational values & principles, vision and mission as well as commitment to its PSEAH (preventing sexual exploitation abuse and harassment) protocols. The organisation has a zero-tolerance policy towards PSEAH and don’t support any action that promotes or encourages PSEAH.

The organisation is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom the organisation engages. The organisation expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Qualification:

Bachelor / Master Degree in Business Administration with major in Human Resource Management. Certification e.g. CIPD, SHRM-CP/SHRM-SCP will be value addition.

Experience:

Minimum experience of similar role in International/National NGO setup; 7 years with Master/Bachelors (Hons) 16 years of education and/or 9 years with Bachelor degree (14 years of education)

Language: Urdu, English and local languages

Computer Skills:

MS Office, Outlook, ERP systems familiarity

Key Personal Qualities:

• Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.
• Able to work under extreme conditions in field areas.
• Good communication skills in local as well as English / Urdu language which delivers information with clarity in a wide range of situations.
• Has a positive nature and able to overcome issues that create hindrance in achievement of entrusted goals / objectives.
• Has a learning attitude and a continuous improvement philosophy.

Value Added Skills:

• Very Good Knowledge of People Operations
• MS office (especially in MS Excel)
• Networking & self confidence
• Excellent understanding of market practices, best management practices in Operations

Please note, we are only able to accept applications from candidates who are eligible to live and work in the Pakistan. We are unable to progress applications which would require sponsorship. 

Our values and commitment to safeguarding

The organisation is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom the organisation engages. The organisation expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. The organisation also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Receipt of satisfactory references

We are an equal opportunities employer.

DECLARATION:

By applying for this position with the organisation;

I confirm that the above information in the CV/Application is complete, correct, and updated and that any untrue or misleading information will give my employer the right to terminate any employment contract offered.

I agree that information contained within this application and supporting documents (including "sensitive information) may be accessed, stored and used and by the organisation in accordance with the Data Protection Act 1998.