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Job Description

Key Accountabilities

  • Assist staff in processing Job Requests and ensure availability of updated JDs showing essential and desired job competencies/skills.
  • Ensure advertisement of approved positions through recruitment portal
  • Ensure timely preparation for recruitment affairs i.e. telephonic screening, scheduling interviews, calling candidates, sharing of structure interview questionnaire with the panelist, conducting tests, and negotiate with recommended candidates etc.
  • Participate in interviews up to Officer Level.
  • Conduct reference & background checks, screening through IRW for selected candidates and ensure the implementation of Inter-Agency Misconduct Scheme.
  • To ensure forms filling, documents collection, and inductions of new staff.
  • Processing of staff final settlement, facilitate exit interviews and its record-keeping in personal files.
  • Ensure comprehensive record-keeping for AJK based staff in-line with standard SOPs of the People & Culture Dept.
  • Ensure availability of up to date employee personal files as well as their safety & confidentiality.
  • To ensure the provision of payroll details from area to CO by 15th of each month.
  • To ensure entry/exit of staff, arrears details, medical & other allowances, advance salaries deduction, leave without pay and EOBI deduction in master payroll sheet according to info received from field and availability of supporting documents in hard form.
  • Prepare Timesheet summary for AJK based staff and share the approved documents with CO People & Culture department by 10th of each month.
  • Check and process staff medical claims according to IRP medical policy by ensuring the availability of dependent’s supporting documents.
  • Ensure record-keeping of processed medical claims in staff personal files and maintain payment records in the spreadsheet for monitoring purpose.
  • Assist in issuance of multi-purpose letters e.g. contract extension, bank account opening, experience letters, etc. 
  • Ensure the availability of leave balances in the leave management system (LMS) as per contract tenure.
  • To review and update HRMIS according to hard records available in personal files on a regular basis.
  • Ensure registration of new joiners in HRMIS and their access to IR extranet.
  • To ensure maintenance and monitoring of attendance system, entry/exit of new joiners/leavers on a regular basis.
  • Assist the team leads in performance management and its documentation through probation reviews, mid-year & annual appraisal according to applicable standards/formats.
  • Assist & advise corrective actions on need basis to address the performance gaps.
  • Plan & execute capacity building interventions as per the needs highlighted in the annual appraisal.
  • Enhance staff engagement through staff forum, building initiative, surveys, one to one meetings with staff through active employee relations.
  • Advise APM & PMT/AMT members on how to deal with complex people-related matters within the domain of organizational policies and industry best practices.
  • Arrange & lead the capacity building sessions on recruitment and other people & operations related policies/ topics for team leads and subordinates.
  • Provide support for the development and implementation of policies.
  • Ensure knowledge & implementation of local labor laws to mitigate the risk of litigation.
  • Assist in audits through the provision of relevant data/information.


It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as the commitment to Islamic Relief Worldwide vision, mission, Safeguarding, PSEA, and core values.


Master / Bachelor degree in Management Sciences / related subjects


3 Years’ experience with Master &/or 6 years with a Bachelor degree

Computer Skills:

MS Office, Outlook, ERP systems familiarity


Urdu, English and local languages

Key Personal Qualities:

  • Strong emotional intelligence and resilience, and able to maintain self-control in difficult situations.
  • Able to work under extreme conditions in field areas.
  • Good communication skills in local as well as English / Urdu language which delivers information with clarity in a wide range of situations.
  • Has a positive nature and is able to overcome issues that create hindrance in the achievement of entrusted goals/objectives.
  • Has a learning attitude and a continuous improvement philosophy.

Value Added Skills

  • Very Good Knowledge of People Operations
  • MS office (especially in MS Excel)
  • Networking & self-confidence
  • Excellent understanding of market practices, best management practices in Operations

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Master / Bachelor degree in Management Sciences / related subjects
Career Level:
Experienced Professional
Minimum Experience:
3 Years (3 Years’ experience with Master &/or 6 years with Bachelor degree)
Apply Before:
Sep 24, 2021
Posting Date:
Sep 14, 2021
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Islamic Relief Pakistan

N.G.O./Social Services · More than 5000 employees - Bagh

We are an independent non-governmental organisation (NGO) founded in the UK in 1984 by a group of concerned postgraduate students. Working in over 30 countries worldwide, we respond to disasters and emergencies, as well as promote sustainable economic and social development by working with local ...Read More

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