Business Development / Customer Relation Officer

ISMMART Group of Industries Verified

Multiple Cities, Pakistan

Posted Mar 22, 2023 916 views

PKR. 70,000 - 100,000/Month

We are currently seeking a highly motivated and experienced individual to join our team at ISMMART Group of Industries as Business Development & Customer Relation Officer. The successful candidate will be responsible for establishing and maintaining relationships with clients, ensuring customer satisfaction, and providing administrative support to the management team and staff.

Key Responsibilities:

  • Build and maintain strong relationships with customers by providing excellent customer service and support.
  • Provide administrative support to the management team and staff.
  • Manage the office calendar and schedule appointments and meetings.
  • Coordinate travel arrangements and accommodations for staff and management.
  • Collaborate with cross-functional teams to develop and execute marketing campaigns.
  • Process expense reports and invoices.
  • Monitor office inventory and order supplies as needed.
  • Prepare reports and presentations for meetings and conferences.
  • Manage incoming and outgoing mail and correspondence.
  • Conduct market research to identify trends and opportunities for growth.
  • Able to liaise with different departments and take the lead to initiate new projects.
  • Serve as the primary point of contact to entertain clients in the absence of the sales team. • Organize company events and team-building activities.
  • Handle confidential information and maintain a high level of professionalism.


  • Bachelor's degree in Business Administration, Marketing or a related field.
  • Minimum of 2-3 years of experience in business development, customer relations, and/or administrative support.
  • Proven track record of building long-term customer relationships.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Knowledge of office management systems and procedures. 
  • Ability to work independently and as part of a team.
  • Attention to detail and accuracy.
  • Positive attitude and strong work ethic.
  • Willingness to travel as needed.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
No Preference
Minimum Education:
Degree Title:
Business Administration, Marketing or a related field.
Career Level:
Experienced Professional
2 Years - 3 Years
Apply Before:
Mar 29, 2023
Posting Date:
Mar 22, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

ISMMART Group of Industries

Services · 601-1000 employees - Bannu, Dera Ghazi Khan, Dera Ismail Khan, Faisalabad, Gujrat, Kohat, Peshawar, Sialkot

We have presence at 33 locations around the globe. We forge valuable connections between suppliers, processors and end-users through our Global network, efficient logistics and unparalleled market understanding. Our extensive network helps in securing favorable deals and manage issues to ensure smooth operation of the Businesses. Our business model is resilient, even in volatile market conditions. We systematically manage and mitigate a complex range of operational and financial risks.At shaukat marwat group, we are committed to conducting business with integrity,professionalism and diligence. We recognize the impacts of our activities, both positive and negative, on people and the environment, and the importance Of acting responsibly at all times.Our ambition is to grow prosperity and create long-term sustainable value for our stakeholders and for society as a whole.

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