Are you a talented communicator with a passion for delivering excellent customer service? We are expanding our team and currently hiring Call Center Agents to join our dynamic and customer-centric organization. With competitive compensation and a supportive work environment, this is a fantastic opportunity to grow your career in the customer service industry.
Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently, addressing their inquiries, concerns, and requests.
- Provide accurate and timely information about our products/services, order status, pricing, and promotions.
- Resolve customer issues and complaints, demonstrating empathy, patience, and problem-solving skills.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Collaborate with team members and other departments to ensure prompt and effective resolution of customer issues.
Requirements:
- Strong verbal communication skills with a clear and professional phone manner.
- Excellent active listening skills and the ability to empathize with customers.
- Basic computer knowledge and proficiency in using CRM software and other relevant tools.
- Ability to multitask, prioritize, and work well under pressure in a fast-paced call center environment.
- Previous customer service or call center experience is a plus but not required.
What we offer:
- Competitive compensation package with a starting salary that rewards your skills and experience.
- Comprehensive training programs to equip you with the necessary knowledge and skills for success.
- A supportive and inclusive work environment that values teamwork and personal growth.
- Opportunities for career advancement and professional development based on performance and merit.
- Flexible work schedules with a variety of shifts available.
Join our team of dedicated Call Center Agents and be part of a company that values customer satisfaction and employee success. Take the first step towards a rewarding career by applying today. Submit your resume and cover letter to be considered for this exciting opportunity. We look forward to welcoming you to our team of customer service professionals!We are offering 20K Basic Salary+commission+bonuses. Salary will depend on the experience.
Job Details
Work Environment
Supervisor’s gender:
Percentage of female coworkers:
We Provide Customized Innovative, On Demand Solutions, and resources to our customers world wide. As An Premium Digital Agency and BPO We Are Keen To Provide Excellent Communication and Call Center Services As Well.
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