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Job Description

The primary role of this position will include Installations administration and maintaining Asterisk PBX/Asterisk Predicative Dialer. Maintaining and resolving multiple customers needs.

Duties & Responsibilities

- Installations Managing and administration of Asterisk PBX

- Setting up new users Skills, Services and Voice Mail

- Connecting SIP Phones to PBX

- Adding and Managing SIP Lines that connected to the PBX and Dialer, Working with IVR, Queues.

- Assist in Managing and debugging Asterisk Predicted Dialer

- Maintaining installed Asterisk services installed in a variety of capacities. Maintenance includes all aspects of proactive maintenance, configuration management, upgrading/updating, and performance optimization.

- Building and imaging servers, maintain Asterisk/Linux images and distributions.

- Experience compiling, building and installing Asterisk in both new and existing environments.

- All other duties as assigned

Education, Experience, Skills & Requirements

 Understanding of Asterisk and add-on modules is required

 Understanding of VoIP termination through SIP, IAX & H.323 is required

 Experienced VoIP & network troubleshooting (strong Asterisk skills are required)

 Solid understanding in a LINUX environment (CentOS 5 & 6, 7, VMWare ).

 In-depth understanding of Asterisk and Free PBX in a flash configuration files and ability to migrate files between various versions.

 Practical experience using PBX systems in call center environments including ACD maintenance and operation.

 Understanding of Multiple hardware platforms.

 Ability to generate and apply patch files, perform debug/backtrace work, and effectively communicate with software developers to enhance code for increased functionality or bug fixes.

 Proficient at working in an agile team environment sharing engineering & support work.

 Excellent verbal and written interpersonal communication skills

 Excellent customer Service skills and the ability to work with all levels of personnel

 Highly organized and detail oriented

 Ability to meet deadlines and handle multiple tasks simultaneously

Additional Skills or Desired Learning Topics Considered a Plus

• 2 Years’ experience working in a telecomm department

• BS degree preferred or equivalent work experience

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Admin & HR
Job Location:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 06, 2017
Posting Date:
Nov 06, 2017
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IT Resource Center (ITRC)

Information Technology · 11-50 employees - Islamabad

pITRC providing 24/7 IT Support to clients over the globe, We are also offering application development, web services and Resource Outsourcing services . We also Manage Cloud for our Clients . Penetration testing , Secure Solutions./p

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