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Job Description

Job Description

  • ITServ Group is looking for qualified, aggressive and passionate fresh/experienced “Lead Generation Executive” to join our fast-growing team.
  •  Male/Female both are qualified for this position and can contribute in generating leads for our IT Products and services in Oversees Market.
  • The candidate will be responsible for finding potential leads via cold calling and arrange an appointment with our Sales Staff in the foreign Office.
  • Candidate must be an excellent communicator and have superior people skills. Moreover, the candidate must be comfortable presenting IT products or services over the phone.
  • The prime goal for increasing the sell-in percentages of all CORE services.
  • A self-motivated and focused candidate will be preferred.


  • Contact potential customers and describe our IT services, products as well as set appointments/meetings with our Sales team in Abroad/Foreign Office. 
  • Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities
  • Understanding the customer's full requirements.
  • Help customers to answer their question related to our products. 
  • Coordinate with Sales Staff to make sure that the business meeting has been conducted successfully.
  • Contact existing customers to inform them about our new products
  • Manage enormous outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different customer concerns.
  • Obtain customer information by making telephone calls, questioning clients and verifying the information.
  • Determine eligibility by comparing customer information to requirements.
  • Maintain and improve quality results by adhering to standards and guidelines.
  • Keep the record of all conversations in the database in a comprehensible way.
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Identify potential clients, and the decision-makers within the client organization.
  • Research and build relationships with new clients.
  • Bid on IT Services / Yearly Service contracts.
  • Writing proposals and customizing each proposal based on the nature of the project.
  • Understand prospects work problems; propose technical solutions to those problems by coordinating with the technical team and submitting relevant service proposals.
  • Follow-up with prospects by phone, email, and instant messengers to answer any additional questions and eventually convert them into customers.
  • Maintain close contact with all assigned customers; ensure high level of customer satisfaction.
  • Effectively follow company's defined processes for sales, service delivery, and payments.
  • Coordinate with various team members and departments to ensure effective delivery of company services.

Management and Research

  • Submit weekly progress reports and ensure data is accurate.
  • Reviewing your own performance and the team, aiming to meet or exceed targets
  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
  • Track and record activity on accounts and help to close deals to meet these targets.
  • Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
  • Ensure all team members represent the company in the best light.
  • Understand the company’s goal and purpose so that will continual to enhance the company’s performance.
  • Be focused on Quote Creation/ Business Development/ Client Relationship management.
  • Building strong relationships with appropriate potential and existing customers.
  • You would also be involved with identifying new markets and business opportunities.


  • Should have strong oral & written communication skills to draft proposals/quotations.
  • Should have experience in online bidding and selling services.
  • Should have a positive attitude and goal-oriented direction. 
  • Should be able to work under targets
  • IT Support and infrastructure knowledge is plus

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
No Preference
22 - 30 Years
Minimum Education:
Degree Title:
Information Technology
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Mar 04, 2020
Posting Date:
Feb 04, 2020
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IT Serve Group

Information Technology · 11-50 employees - Lahore

We Provide IT support to various clients. We are in business for more than a decade and have ample experience in providing IT support/solutions to various companies.

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