Posted Feb 19, 2019
Ensure excellent service delivery by maintaining constant communication with customers and related departments.
Devise and implement service quality improvement strategies.
Oversee services representative team and analyze feedback.
Work closely with Operations, Sales and Digital marketing personnel to address service quality related issues.
Requirements
Masters with 4-5 years of customer services experience.
Excellent written and verbal skills.
Excellent interpersonal and people skills.
Job Details
IT Startup
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