IT Support Engineer

Confidential Verified

Multiple Cities, Pakistan

Posted Jan 10, 2017 293 views

Apply For This Job


Job Description

Company Profile:

We are a IT firm providing third-party IT services worldwide. Our services include Break-Fixes, Roll-Outs, Data Center Support, Cisco Support, Network & Desktop Support, End User Computing, IT Stock Storages.

You will be part of our back-end support office based in Rawalpindi.

1 year contract initially with the possibility of extension.

We require Technical Support Engineer for our company.

Essential Requirements

Remote Technical Support:

 Remote Technical Support:-

  • 3+ year experience
  • CISCO / CCNA certified
  • Very strong knowledge of Microsoft and desktop support.
  • Cisco/networking knowledge.
  • Advanced PC/Laptop/Server and other hardware knowledge
  • Excellent theoretical/Practical concepts
  • Flexibility to work on odd hours.
  • Ability to troubleshoot internal IT infrastructure issues
  • Strong hands-on experience implementing and troubleshooting Cisco networking equipment, protocols, and features e.g. Cisco routers, ASA series Firewalls, routers, switches, LAN/WLAN issues.
  • Knowledge and troubleshooting of TCP/IP, LAN/WAN, DHCP Server, NAT, SSID, WPA/WPA2, TKIP, AES, VPN, TELNET, FTP, HTTP, SMTP, POP3, SNMP, DNS, PING.
  • Experience with Windows 2003/2008 Server
  • The candidate will provide technical solutions to clients from identification through to implementation.
  • The candidate will conduct technical discussions and trainings session with clients and our field engineers.
  • The candidate will be fully involved online in the execution of the all IT related Projects.
  • The candidate will guide and train the field engineers for the relevant tasks.
  • Good understanding of hardware like switches and routers, servers, integrated services, WAN, LAN Modules, VPN, -Security, wireless and network protocols like BGP, OSPF etc.
  • Corresponding with international clients through emails and calls.
  • Good communication skills

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Bachelor’s (CS/IT related Discipline)
Career Level:
Experienced Professional
Minimum Experience:
3 Years ((3-4 years’ experience in relevant field))
Apply Before:
Feb 10, 2017
Posting Date:
Jan 10, 2017
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

IT Support Engineer

Future Now (Pvt) Limited, Lahore, Pakistan
Posted May 08, 2018

IT Support Specialist

Posted May 21, 2018

IT Support Officer

Punjab Beverages, Lahore, Pakistan
Posted May 14, 2018
View All
I found a job on Rozee!
Rozee Career Talks