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IT Support Engineer

Confidential Verified

Multiple Cities, Pakistan

Posted Jan 10, 2017 292 views

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Job Description

Company Profile:

We are a IT firm providing third-party IT services worldwide. Our services include Break-Fixes, Roll-Outs, Data Center Support, Cisco Support, Network & Desktop Support, End User Computing, IT Stock Storages.

You will be part of our back-end support office based in Rawalpindi.

1 year contract initially with the possibility of extension.

We require Technical Support Engineer for our company.

Essential Requirements

Remote Technical Support:

 Remote Technical Support:-

  • 3+ year experience
  • CISCO / CCNA certified
  • Very strong knowledge of Microsoft and desktop support.
  • Cisco/networking knowledge.
  • Advanced PC/Laptop/Server and other hardware knowledge
  • Excellent theoretical/Practical concepts
  • Flexibility to work on odd hours.
  • Ability to troubleshoot internal IT infrastructure issues
  • Strong hands-on experience implementing and troubleshooting Cisco networking equipment, protocols, and features e.g. Cisco routers, ASA series Firewalls, routers, switches, LAN/WLAN issues.
  • Knowledge and troubleshooting of TCP/IP, LAN/WAN, DHCP Server, NAT, SSID, WPA/WPA2, TKIP, AES, VPN, TELNET, FTP, HTTP, SMTP, POP3, SNMP, DNS, PING.
  • Experience with Windows 2003/2008 Server
  • The candidate will provide technical solutions to clients from identification through to implementation.
  • The candidate will conduct technical discussions and trainings session with clients and our field engineers.
  • The candidate will be fully involved online in the execution of the all IT related Projects.
  • The candidate will guide and train the field engineers for the relevant tasks.
  • Good understanding of hardware like switches and routers, servers, integrated services, WAN, LAN Modules, VPN, -Security, wireless and network protocols like BGP, OSPF etc.
  • Corresponding with international clients through emails and calls.
  • Good communication skills

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Contract
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelor’s (CS/IT related Discipline)
Career Level:
Experienced Professional
Minimum Experience:
3 Years ((3-4 years’ experience in relevant field))
Apply Before:
Feb 10, 2017
Posting Date:
Jan 10, 2017
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