IT Support Technician

We are looking for an IT Support Technician to join our growing team in Lahore. The ideal candidate will have prior experience providing technical support to international clients, strong English communication skills, and the ability to troubleshoot a wide range of IT issues efficiently.

You will be working closely with our Australian team and clients, providing support via phone, video calls, email, and remote access tools. We operate 24 hours a day, 7 days a week, 365 days a year.

Key Responsibilities

Provide technical support to international clients through phone, email, video calls, and remote sessions.
Troubleshoot issues related to Windows PCs, drivers, printers, hardware, and software.
Install, configure, and troubleshoot applications and operating systems.
Use remote desktop tools to diagnose and resolve client issues.
Communicate effectively with the Australian team and customers using Microsoft Teams, email and ticketing system.
Ensure timely issue resolution and maintain a professional, responsible approach at all times via ticketing portal and phone.
Close assigned support tickets and tasks on daily basis

Requirements

Previous experience in a similar IT support or helpdesk role.
Strong English communication skills (spoken and written).
Experience working with international clients.
Hands-on experience troubleshooting Windows, PC hardware, drivers, and printers.
Extensive experience with Windows-based software applications, IT systems and networking
Punctual, responsible, and customer-focused attitude.
Bachelors or similar qualification in Information Technology.
Proficient in Microsoft Office

Preferred Skills

Familiarity with remote access and Ticketing Portal.
Point Of Sale (POS ) system knowledge and past experience.

Skills

Networking Communication Skills Fluent in English Help Desk Support IT Support

Job Details

Industry:

Information Technology

Functional Area:

Computer Networking

Total Positions:

10 Posts

Job Shift:

Rotating

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Nov 15, 2025

Posting Date:

Oct 15, 2025

Computer Vision (QuickFuel)

Information Technology · 11-50 employees - Lahore

Computer Vision was established in 2019 to provided software development services to Australian customers. Computer Vision Pakistan has a specialized software development team that writes purpose-built software and enhancements boasting Australian customer list of Exxon-Mobil, The Shell Company, Viva, Liberty Oil, United, Pie Face, Sushi Sushi, Reckon, Fujitsu, Coles, PC-EFTPOS, SwiftPOS and many more. Computer Vision is working on product based solutions like “QuickFuel”, Point of Sale/backoffice System for Petrol Stations, Cafes, Restaurants, Clubs n Pubs. Computer Vision has highly skilled team that has in-depth knowledge of desktop, Web and mobile app Development. QuickFuel Bi is an example where we apply machine learning and best practice based on other industries to yours so you can continue growth and capitalize on emerging opportunities. Gather business statistics from the client company’s business systems. Analyze that data and present easily read analysis reports with specific observations and recommendations for improving the business or continuing its healthy operation. Provision of total Project Management, implementation of the procedures, and documentation. Scheduling and co-ordination of all parties involved in the processes. Reporting to Management on status of project and ability to meet all rollout deadlines. Be pro-active to changes.