Call Center Agent

IWB Unverified

Lahore , Pakistan

Posted Sep 24, 2019 209 views

PKR. 18,000 - 40,000/Month

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Job Description

Ed

We are looking for a competitive and experienced Call Center Agents for UK Based Energy Campaign.  You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements:

  • Proven experience as telesales representative in UK energy.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. MS Office).
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues.

Experience:

  • UK Energy: 1 year (Required)

Equal Opportunity for Male/Female Candidates.Salary: 20 to 40 K, (Depends on skills)Commissions and Incentive will be given on target(s)Language: English (Required)

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Faisal Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Oct 24, 2019
Posting Date:
Sep 24, 2019
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IWB

· 11-50 employees - Lahore

Our company provides expert business process analysts and strong technology implementation teams, who translate corporate strategies into creative, robust, and effective systems that leverage a client's unique competitive advantage. We work collaboratively with clients driving complex change initiat ...Read More

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