We are looking for a Call Center Representative/Voice that will be the liaison between our company and its current and potential customers.

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements and skills:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

High school degree

Job Details

Industry:
Functional Area:
Total Positions:
20 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 36 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 22, 2023
Posting Date:
Feb 21, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
0%

J Telemarketing

Call Center · 601-1000 employees - Islamabad, Rawalpindi

We know people want to work for a company that cares and we do. Corporate social responsibility has always been part of our heritage. We believe a company can only maintain success by making a valuable contribution to society. Getting involved in our local communities, giving something back to society and protecting the environment are activities driven by our people and supported by our culture.

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