Posted Aug 31, 2021 7 views
We are looking for the services of the " CSR " (WFH)
Relevant candidates are encouraged to apply.
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritizes, and manages time effectively
- High school diploma
Job Details
J Telemarketing
We know people want to work for a company that cares and we do. Corporate social responsibility has always been part of our heritage. We believe a company can only maintain success by making a valuable contribution to society. Getting involved in our local communities, giving something back to society and protecting the environment are activities driven by our people and supported by our culture.
What is your Competitive Advantage?
Similar Job Titles
Customer Sales Representative
Customer Sales Representative - Cold Calling
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
