Telesales Agent

Jamais Vu Solutions Unverified

Karachi , Pakistan

Posted Sep 09, 2021 93 views

PKR. 25,000 - 45,000/Month

Apply For This Job

Close

Job Description

What do we expect from a sale agent:

  • Receive inbound calls from customers to interact with them and identify their needs or issues
  • Provide telecommunication solutions and recommendations to customers via telephone calls
  • Follow set communication guidelines in addressing the needs and problems faced by customers
  • Build positive work relationship with customers to enhance the image and public perception of a company
  • Place outbound calls to customers to promote new products and services
  • Oversee the timely management of outgoing and incoming calls
  • Ensure call records are properly stored and organized in a call center database
  • Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
  • Ensure daily shift call quotas and set targets are achieved
  • Conduct research to identify solutions and answers to difficult client issues
  • Follow set procedures to ensure equipment and devices are operational
  • Provide periodic reports to company management on work activities
  • Oversee the processing and implementation of orders, applications and forms submitted by customers
  • Monitor trends in customer calls and alerts management in event of any suspicious activity
  • Upsell products and services to customers when providing telecommunication solutions
  • Sit at a workstation for long hours to interact with customers using a computer and a headset.

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
North Nazimabad, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 09, 2021
Posting Date:
Sep 09, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Jamais Vu Solutions

Telecommunication / ISP · 1-10 employees - Karachi

Jamais Vu Solutions

Similar Job Titles

CSR / Telesales Agent

IP PBX, Lahore, Pakistan
Posted Oct 07, 2021

Telesales / Call Centre Agent

AINIT Consultancy Services, Karachi, Pakistan
Posted Oct 14, 2021

Telesales Agent

CN Technologies, Lahore, Pakistan
Posted Oct 13, 2021

Call Center Agent - Inbound

Framework BPO, Lahore, Pakistan
Posted Sep 29, 2021
View All