Jemstech is looking for Call Center Agents, Inbound/Outbound who can perform below tasks

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Must be aware of the dialers and must have worked on any related data entry software.

Female candidates can work from home after 1 week of training.

Internation Campaign so must posses great communication skills.

Location - Shahrah e Faisal

Night shift six days.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 19, 2021
Posting Date:
Nov 19, 2021

Jems Tech

Information Technology · 11-50 employees - Karachi

Jems Tech

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