Software Support Engineer

Jin Technologies Private Limited Verified

Karachi , Pakistan

Posted Dec 04, 2019 300 views Report Job

PKR. 30,000 - 40,000/Month

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Job Description

Jin Technologies is looking for energetic and self-oriented individual for its technical support team, we are in need of experienced candidate.

Duties & Responsibilities:

  • The candidate must be career-oriented and be looking for a long-term commitment
  • You will be required to work on a variety of diverse tasks that will include installing and configuring computer systems, diagnosing software faults and solving technical problems, either over the phone or face to face
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; ensure resolution
  • Recommend potential products or services to management by collecting customer information and analysing customer needs
  • Attention to detail is essential, with the ability to work independently
  • It is quite possible that the chosen candidate will be working on different projects (possibly in different technologies) on a regular basis, so they should be able to keep focus while switching between projects
  • The work involves high commitment under tight deadlines

Candidate should have:

  • Bachelor degree in computer science/software engineering
  • Hands on 2 years of industry experience
  • Ability to diagnose and troubleshoot technical issues
  • Must be able to work on configuring industry standard content management systems and shopping carts
  • Must be willing to work on high-level development tools to develop application prototypes
  • Familiarity with remote desktop applications and help desk software
  • Familiarity with Human-Computer Interface (HCI) guidelines
  • Effective Communication skills

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Computer Sciences/Software Engineering/Information Technology
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Jan 04, 2020
Posting Date:
Dec 04, 2019
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Jin Technologies Private Limited

Information Technology · 11-50 employees - Karachi

In business since 1991, Jin Technologies aims to help you uncover the opportunities of growth and innovation by building cutting-edge applications that conforms with emerging market trends and create new opportunities for your career. Jin Technologies pro-actively gains insights into leading and eme ...Read More

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