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Posted Jul 15, 2021 22 views
Build rapport with new and existing clientele to create opportunities and ensure customer success
- Drafting, Selling and Managing IT SLA contracts / AMCs with large corporates
- SLAs/AMCs wired/wireless networks, security, servers and storage, VM and backup, physical security/CCTV, UPS and power, data center maintenance), Managed Services (helpdesk and HR outsourcing, recruitment and training
- Developing costing models and maintaining profit margins as per the management governance policies
- Account Management: Maintaining and making sure high level of customer satisfaction
- Complains Management: Routing complains to and following up with Customer Care and Field Teams
- Purchase Management: Raising Purchase Orders to fulfill customer SLA requirements
- Selling one-time professional services
- Handling opportunities and Projects in the field of IP Telephony, Infrastructure setup, IT & Networking from new as well as existing customer base
- Account management for complaints, queries and responsible for advising decision makers on technologies
- Alliances with complementing solution providers and distributors
- Keeping up with key decision makers in the org. to align with their yearly IT plans
- Preparing solution with presales teams based on clients requirement; may be based on different products from multiple vendors.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Experienced Professional
Minimum Experience:
12 Years
Apply Before:
Aug 16, 2021
Posting Date:
Jul 15, 2021
Job Solutions Pvt Ltd
Recruitment / Employment Firms · 1-10 employees - Karachi
Recruitment / Employment Firms.
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