Posted Jun 04, 2025 114 views
Job Summary
We are seeking a dynamic and experienced Community and Social Media Manager to lead and elevate our presence across Twitch, Twitter, and Discord. This role involves developing and executing strategic initiatives that boost community engagement, enhance streaming quality, and strengthen overall brand awareness. The ideal candidate will lead a diverse team, oversee content creation, and foster a positive, inclusive environment across all platforms while ensuring alignment with broader marketing and product goals.
Key Responsibilities
- Develop and implement comprehensive strategies tailored for Twitch, Twitter, and Discord to drive community growth, improve streaming quality, and increase brand visibility.
- Lead and manage a team of community managers, moderators, and content creators to ensure smooth execution of social media campaigns and community engagement initiatives.
- Oversee the production of high-quality content, including live streams, videos, graphics, and written posts, ensuring consistency and alignment with brand standards.
- Cultivate a welcoming and inclusive community atmosphere across all platforms by promptly addressing comments, messages, and user concerns.
- Manage and optimize Twitch, Twitter, and Discord channels, including setup, branding, and ongoing analytics tracking to maximize performance.
- Collaborate closely with marketing, creative, and product teams to maintain cohesive messaging and support integrated campaigns.
- Monitor and analyze key performance metrics across platforms, delivering regular reports and actionable insights to refine future strategies.
- Develop, update, and enforce community guidelines, moderation policies, and content standards to maintain a safe and engaging environment.
Required Qualifications
- In-depth knowledge of Twitch, Twitter, and Discord platforms, including their features, tools, and best practices for community engagement.
- Proven leadership skills with the ability to manage and inspire teams effectively.
- Excellent communication and project management capabilities to handle multiple priorities in a fast-paced setting.
- Strong analytical mindset with problem-solving skills to interpret data and optimize strategies accordingly.
- Adaptability to evolving priorities and the dynamic nature of social media and streaming environments.
Preferred Qualifications and Additional Skills
- Experience in content creation, streaming, or video production is highly desirable.
- Familiarity with social media analytics tools such as Google Analytics and Twitch Analytics to better understand audience behavior and content performance.
- Basic knowledge of HTML, CSS, and JavaScript is a plus, particularly for customizing Discord bots or developing Twitch extensions.
This role offers the opportunity to shape and grow a vibrant online community while working alongside creative and marketing professionals in a collaborative environment. If you are passionate about social media, community building, and streaming culture, and possess the leadership and strategic skills to drive success, we encourage you to apply.
Skills
Job Details
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