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Job Description

We are looking for an IT Support Officer who can perform the following tasks: 

  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • following diagrams and written instructions to repair a fault or set up a system;
  • supporting the roll-out of new applications;
  • setting up new users' accounts and profiles and dealing with password issues;
  • responding within agreed time limits to call-outs;
  • working continuously on a task until completion (or referral to third parties, if appropriate);
  • prioritizing and managing many open cases at one time;
  • rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • testing and evaluating new technology;
  • conducting electrical safety checks on computer equipment.

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Sep 27, 2018
Posting Date:
Aug 27, 2018
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