Posted Aug 27, 2018 13 views
We are looking for an IT Support Officer who can perform the following tasks:
- installing and configuring computer hardware operating systems and applications;
- monitoring and maintaining computer systems and networks;
- talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- replacing parts as required;
- providing support, including procedural documentation and relevant reports;
- following diagrams and written instructions to repair a fault or set up a system;
- supporting the roll-out of new applications;
- setting up new users' accounts and profiles and dealing with password issues;
- responding within agreed time limits to call-outs;
- working continuously on a task until completion (or referral to third parties, if appropriate);
- prioritizing and managing many open cases at one time;
- rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
- testing and evaluating new technology;
- conducting electrical safety checks on computer equipment.
Job Details
Joy Land Ltd
pJoyland Limited is the leading brand in amusement industry having its indoor and outdoor play lands in Lahore, Sialkot, Multan and Rawalpindi and providing world class amusement services to general public. At Joyland, you can transform your dream into reality. The amusement center is only an "Ultimate Fun Place"/p ,
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