This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Dec 09, 2019 2 views
PKR. 10,000 - 20,000/Month
We need Customer Services Representative:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Customer Service Representative
Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Generate sales leads
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Greet customers warmly and ascertain problem or reason for calling
- Compile reports on overall customer satisfaction
- Ability to multi-task, prioritize and manage time effectively
Skills required:
Customer service representative top skills & proficiencies:
- Customer Service
- Product Knowledge
- Quality Focus
- Market Knowledge
- Documentation Skills
- Listening Skills
- Phone Skills
- Resolving Conflict
- Multitask
- Patience
- Negotiation
- Positive Attitude
- Attention to Detail
- People Oriented
- Analysis
- Problem Solving
- Organizational Skills
- Adaptability
- Ability to Work Under Pressure
- Computer Skills
Skills
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 10, 2020
Posting Date:
Dec 09, 2019
Junaid Technology
Accounting / Taxation · 11-50 employees - Rawalpindi
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