Call Center Agent

K Q Consultants (Private) Limited Verified

Gujranwala , Pakistan

Posted May 17, 2018 363 views

PKR. 20,000 - 40,000/Month

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Job Description

·       Coaching, inspiring and motivating a lead generation team.

·       Ensuring the team meets the daily/weekly lead generation and sales target.

·       Team development and performance management.

·       A good understanding of the market dynamics in the respective sector.

·       Developing strategies to guarantee success and growth.

·       Developing and maintaining relationships within the team.

·       Handling customer complaints and enquiries.

·       Monitoring random calls for quality assurance.

·       Forecasting and analyzing sales data.

·       Regular reporting of KPIs to Directors

·       Keeping to targets and managing KPIs.

Job Details

Job Channel:
Total Positions:
10 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Job Location:
Model Town, Gujranwala, Pakistan
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Jun 17, 2018
Posting Date:
May 17, 2018
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K Q Consultants (Private) Limited

Call Center · 11-50 employees - Gujranwala

K Q Consultants (Private) Limited

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