Duties and Responsibilities

  • Developing a solid and trusting relationship between major key clients and company such as Telecom Operators.
  • Resolving key client issues and complaints
  • Developing a complete understanding of key account needs
  • Anticipating key account changes and improvements
  • Managing communications between key clients and internal teams
  • Managing account team assigned to each client
  • Collaborating with sales team to maximize profit by up-selling or cross-selling
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meeting all client needs and deliverables according to proposed timelines
  • Analyzing client data to provide customer relationship management
  • Expanding relationships and bringing in new clients

Requirements and Qualifications

  • Able to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Self-motivated and self-directed
  • Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position in the industry
  • Eager to expand company with new sales, clients, and territories
  • Able to analyze data and sales statistics and translate results into better solutions
  • Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred
  • Three to five years’ previous work experience in sales, management, key account management, or relevant experience
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
  • Strong negotiation skills, with ability follow-through on client contracts
  • Ability to multitask and manage more than one client account
  • Proven results of delivering client solutions and meeting sales goals

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Bachelors
Degree Title:
BBA / MBA in marketing
Career Level:
Experienced Professional
Experience:
2 Years - 5 Years (Work Experience in Key Account Management)
Apply Before:
Jan 11, 2019
Posting Date:
Dec 10, 2018

Kalsym

Information Technology · 11-50 employees - Islamabad

KALSYM is an ASEAN tech provider of mobile commerce, mobile entertainment, mobile marketing and advertising solutions to the Telecommunications, MNCs', Media and Digital Content industries. In this era of convergence, telecom companies and mobile operators globally face a growing need to integrate various IT systems, technologies, communication methods and applications. We aim to bridge this gap for our customers by CONNECTING-THE-DOTS through fully managed services, including end-to-end mobile content management, billing, messaging and delivery of mobile services.

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