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Job Description

We are looking for a Call Center Representative who will liaison between our company and customers and guide them through the process of hiring our services.

Responsibilities

  • Manage inbound and outbound calls in a timely manner
  • Identify customers’ needs, clarify information, and provide tailored solutions and alternatives
  • Seize opportunities to sell products as and when they arise
  • Build sustainable relationships and engage customers by going the extra mile
  • Maintain proper record of all conversations in a comprehensible  
  • Meet personal/team qualitative and quantitative targets

Requirements

  • Intermediate/A levels (at least)
  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Mar 19, 2020
Posting Date:
Feb 19, 2020
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Kam Kaj

Services · 1-10 employees - Karachi

Kam Kaj, formed in 2017, had one core principle to begin with – enhancing quality of life for all, be it a consumer or a service provider. We aim to achieve this objective by giving service providers and customers a common ground where they can find each other without having to worry about trustw ...Read More

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