Business Development Officer Duties and Responsibilities:
- Analyse the current customer base, including portfolios and rolodexes, to identify potential sales opportunities
- Build strong relationships with customers, outside business contacts, and company stakeholders
- Review and communicate proposals and cost estimates to customers and stakeholders
- Negotiate timelines and budgets
- Develop and test unique business strategies and concepts
- Collaborate with colleagues and peers on the sales, marketing, and product development teams to improve overall customer experience and satisfaction
- Stay up to date on company best practices, policies, products, pricing, and promotions
- Increase overall sales efficiency and profitability through excellent salesmanship
Job Details
Kaptec's service delivery model provides clients with an opportunity to capture and maximise the competitive advantage of global labour markets to significantly improve business processes while delivering them at high quality and substantially lower costs. By exploiting the industry's best working practices and methodologies, such as ISO 9001:2000 and Six Sigma, Kaptec has the expertise to plan, implement, operate and scale outsourcing solutions. Kaptec has the capability to offer a wide range of BPO (Business Process Outsourcing) & KPO (Knowledge Process Outsourcing) services - voice support, email, web chat, transactions through to software development and consultancies. We have the expertise to design, implement, train, deliver and maintain an entire customer support and service division for small to large organisations.
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