Customer Service Representative

Karma Software Solutions Unverified

Lahore , Pakistan

Posted Oct 01, 2020 243 views

PKR. 35,000 - 50,000/Month

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Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Good English Communication Skills

Job Details

Industry:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Clients Service & Support
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Nov 02, 2020
Posting Date:
Oct 01, 2020
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Karma Software Solutions

Services · 11-50 employees - Lahore

p./p

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