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Posted Nov 05, 2020
PKR. 40,000 - 50,000/Month
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Good English Communication Skills
Skills
Job Details
Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
Clients Service & Support
Career Level:
Experienced Professional
Minimum Experience:
22 Years
Apply Before:
Dec 06, 2020
Posting Date:
Nov 05, 2020
Karma Software Solutions
Services · 11-50 employees - Lahore
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