Customer Services Representative

Karma Software Solutions Unverified

Lahore , Pakistan

Posted Mar 02, 2021 171 views

PKR. 40,000 - 50,000/Month

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Job Description


  • Maintaining a positive, empathetic and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.

  • Communicating with customers through various channels.

  • Acknowledging and resolving customer complaints.

  • Knowing our products inside and out so that you can answer questions.

  • Processing orders, forms, applications, and requests.

  • Keeping records of customer interactions, transactions, comments and complaints.

  • Communicating and coordinating with colleagues as necessary.

  • Providing feedback on the efficiency of the customer service process.

  • Managing a team of junior customer service representatives.

  • Ensure customer satisfaction and provide professional customer support.

  • Good English Communication Skills

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 03, 2021
Posting Date:
Mar 02, 2021
Show fewer details Read full job description

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Karma Software Solutions

Services · 11-50 employees - Lahore

p./p

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