Posted Jan 15, 2021 101 views
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Details
Karsaz Pvt Ltd
Karsaz has been facilitating different industrial sectors for last 54 years. After serving the Automotive sector for 26 years, in 1978 KARSAZ expanded its business operations in the Sea-ports sector, organizing and selling Container/Cargo Handling Equipment, Components, Spares and After Sales Engineering services. Today Karsaz is present in almost all progressive sectors providing Auto Parts, Industrial Components and Parts, Container/Cargo Handling Equipment, Warehousing Management Equipment & Services, Technical Services, Asset Management, International Standard Exhibition Services etc.
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