• Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Sales and Marketing
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Degree Title:
BBA / B.E Electrical
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Candidate must have Engineering Background ( Electrical ))
Apply Before:
Dec 21, 2020
Posting Date:
Nov 02, 2020

Karsaz Pvt Ltd

Services · 101-200 employees - Karachi

Karsaz has been facilitating different industrial sectors for last 54 years. After serving the Automotive sector for 26 years, in 1978 KARSAZ expanded its business operations in the Sea-ports sector, organizing and selling Container/Cargo Handling Equipment, Components, Spares and After Sales Engineering services. Today Karsaz is present in almost all progressive sectors providing Auto Parts, Industrial Components and Parts, Container/Cargo Handling Equipment, Warehousing Management Equipment & Services, Technical Services, Asset Management, International Standard Exhibition Services etc.

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