This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Nov 28, 2016 3 views
Desktop Support Engineer
- Install, upgrade, support and troubleshoot all hardware (including Laptops, Desktop PC’s, printers, scanners, projectors etc) and software problems including Windows Operating Systems, Office 2007/2010, Adobe Suite, Antivirus etc
- Install, upgrade, support and troubleshoot all Network related problems including cabling, IO Port punching, Layer-2/3 switches, Wi-Fi devices etc
- Maintain Inventory of all IT Equipments and Licenses installed
- Basic administration of Active Directory, File Server, TMG Forefront, McAfee Epolicy Orchestrator and WSUS, Ticket System
- Perform routine maintenance on Workstations, printers, scanner, network switches etc
- Customize desktop hardware & software to meet user specifications and site standards
- Coordinate with vendors for Equipment purchase and warranty claims
- Assist System Administrator in routine Server maintenance
- Take Backups of Servers, Workstations etc when needed
- Take ownership and responsibility of queries, issues and problems assigned
- Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures
Qualification & Selection Criteria
- B.E or BCS in Computer Engineer from reputable university
- MCSE & CCNA certification preferred.
- 1-2 years directly related work experience in a technical support position.
- Knowledge of multiple desktop programs, configuration and debugging techniques.
- Strong work ethics, detail oriented as well as excellent oral and written communication skills.
- Sound problem resolution, judgment and decision-making.
- Experience with TCP/IP and general networking issues.
- Experience providing superior customer service and support.
- Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure.
- Strong interpersonal and organization skills, successful in working both independently and in a team environment.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Less than 1 Year - 2 Years
Apply Before:
Dec 28, 2016
Posting Date:
Nov 28, 2016
Kashi Traders
Information Technology · 1-10 employees - Multan
Kashi Traders Multan
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